Ensuring a pest-free environment is an imperative task faced by all in the hospitality industry. The existence of a pest infestation will almost certainly have a detrimental effect on an organisation’s reputation, employee relations and ultimately financial performance. Hotels can become susceptible to a number of pest problems. These include rodents, flies and cockroaches present in kitchen and dining areas as well as bedbug infestations which are becoming an all too common irritant within hotel accommodation.